I have a Windows 7 laptop that I cannot upgrade to Office Pro 2010 64x and SharePoint Designer 2010 64x.  Office Pro 2010 installs and reports version 14.0.4763.1000.  But installation of SharePoint Designer stops with the error message that it cannot proceed while 32-bit applications are installed, specifically "Microsoft Office Single Image 2010".  I looked through Control Pannel > Programs and appwiz.cpl, but cannot find any reference to "Microsoft Office Single Image 2010".

Can somebody give me a tip on a way forward?

 

If you can not see the uninstall option try this...

http://support.microsoft.com/kb/290301/en-gb

Hope it helps

for5six

• Proposed as answer by Lee Broad Wednesday, September 29, 2010 12:51 PM
• Marked as answer by Jennifer Zhan Friday, October 08, 2010 8:10 AM

I did'nt find the program in the features of Microsoft Office 2010.

I have the same problem trying to install Microsoft Project 2010 and I think that the Single Image 2010 is like a feature of Office or windows vista that is install without any entry in the program list  r feature list of office.

David

By searching in the registry with Single Image I find a Uninstall String

MsiExec.exe /X{90140000-003D-0000-0000-0000000FF1CE}

I will hope in does'nt erase the entire office ;-)

 

David

Did it uninstall the entire office suite?

I am having the same problem when trying to Install Project 2010 and I can't find the entry mentioned above in my registry so I'd advice against deleting it.

I've found a cure. Go online, search for and download msicuu2.exe (no longer available from the microsoft website) and install it. Restart your pc and run this Windows Install Clean Up app. It will list all applications and Microsoft Office Single Image 2010 will show up in the list. Select it and click on the remove button.

Then install your 2010 software. Microsoft Priject Professional 2010 just successfully installed on my laptop so this procedure works!

• Proposed as answer by CharleyHorse Tuesday, March 29, 2011 11:50 PM

I had an issue installing Visio 2010 64bit on Win7 as it complained about 32bit MS Office Single Image 2010 needing to be removed.  I went to this site: http://support.microsoft.com/mats/Program_Install_and_Uninstall

(its a link off the site in For4six's post)

I ran "Fix it", found MS Office Single Image 2010 and uninstalled it.  Visio installed OK after that.  Hope this helps.

 http://support.microsoft.com/mats/Program_Install_and_Uninstall

Perfect! 

Thank you!

• Edited by Selvan777 Saturday, January 05, 2013 8:32 AM

I have the same issue.. I"ve uninstalled the program... ran the msicuu2 rebooted reinstalled and it just keeps coming back!  if I run Word from the Programs86/Microsoft folder it opens with no problem.. once I try and save a document it comes back with the Microsoft Office single image 2010!  it was running fine and then one day it changed and I have no idea what made it change... so frustrating any other suggestions??

Based on my experience. It happened to me for the first time this Morning when I turned on my desktop. I found that my Office 2010 installed programs were fine, the problem was with ALL the shortcuts, including the ones in the Start menu and the ones I had put on the desktop and on the bottom tray. All the office shortcuts pointed to "Office single image" instead of the normal office program executables. I had not (obviously) set them that way and until yesterday they obviously were fine. No idea who or what changed them overnight or why. Internet searches shed no light on the possible cause. Anyway I found where all the office program executable files are (e.g. outlook.exe, word.exe, excel.exe, etc.), I deleted ALL the shortcuts to the Office programs, then right clicked on the icons of the various .exe programs and created new shortcuts (on my desktop) and also pinned new shortcuts to the start menu. Time consuming but worked for me.